FAQ - Old List
Tablet - What is the maximum resolution supported over HDMI?
The max. resolution that WindPad 100W can support over HDMI is 720P (1280x720.)...
Laptops - Why the battery can't be charged?
Please update BIOS to A16GKAMS.10B or newer version. If the problem remains, please contact with your local dealers or local MSI serivce center for further support....
Laptops - When we do the display switching by pressing Fn+F2 with external display connected, CinemaPro would stop working, and the system would jump up an error message as below picture.
Please update CinemaPro to the latest version 126.96.36.199z to solve this issue....
Laptops - How to check THX version and know THX EQ is installed?
THX and THX EQ version:
1. Exit all Windows-based programs.
2. Click Start, type regedit in the Start Search box, and then press ENTER.
3. If you receive the User Account Control dialog box, click ...
Laptops - I cannot run benchmark utilities on my laptop and it pops up a message saying that my laptop does not support DirectX 11.
To fix the problem, please make sure that your system meets minimum requirements of the benchmark and your VGA driver is updated to the latest version provided by MSI. You may find the latest VGA driv...
Tablet - How do I enable and disable G-sensor?
Long press the webcam button for 3 seconds to enable or disable the
G-sensor. With this function enabled, whenever the display is rotated, the screen will be rotated and expanded to fit the display a...
Laptops - The system cannot detect my external USB camera.
Please update BIOS to version 10O or a latter version....
Laptops - A 3Dboost error message jumped out after I created a new user account.
Please update GPUboost gadget to version 1003 or a later one....
Laptops - When I use Sentelic touchpad, the horizontal scrolling function is missing while using certain programs, such as firefox and excel 2000.
Please update touchpad driver to 188.8.131.52 or a latter version....
Laptops - When I install 2 memory modules which are different CL value from each other, I can’t boot my NB normally. For example, Dimm1 =>Trancend DDR2, CL5 Dimm2 =>Trancend DDR2, CL6
Please update BIOS to the version as follows or later version,
VR602 (MS-163N) >> A163NSMS.10E
EX400/EX401 (MS-1433) >> A1433SMS.10L
VR440 (MS-1436) >> A1436SMS.10F...