FAQ - Old List
Laptops - Why GL960 in Device Manager is displayed as Intel 965 Family?
Intel 960 and 965 are the same chipset family; therefore it shows as Intel 965....
Laptops - I run out of battery, but I can not charge it anymore, even if I try to charge it for couple of hours.
Please plug in AC adapter, power on system and update BIOS to version 1.93 or the latest one to solve this problem....
Laptops - I want to see output display on my external LCD monitor using DVI output, but what is the maximum screen resolution setting for external LCD monitor?
Please refer to below table....
Laptops - L745 wakes up by itself when power off, but I did not change any setting.
Please update BIOS to version 1.07 or later and remove all power supply including battery, then enter into BIOS setting utility and load BIOS default setting....
Laptops - My LCD screen goes black and recover itself after 5 to 20 seconds when running Vista, then one error message with "Display driver stopped responding and has recovered" information (as shown in the picture). How to solve this problem?
Please update VGA driver to version 8.342 or the latest one to fix the problem....
Laptops - Once I playback DVD movie under XP OS, I got BSOD (blue screen of death) with ATi driver error. How can I solve it?
Please update VGA driver version 8.431 or newer to fix the problem....
Laptops - P1 key has no function in Vista or XP.
Vista: P1 key is defined as Initial Vista HotStart in Vista OS. You could find this utility in driver CD. After installing it and pressing P1 key when NB power off, NB will power on and execute Micros...
Laptops - Where can I find the driver for the following device? There's an exclamation mark in device manager under WinXP and the device name is "Snowflake emulation with Vendor ID: VEN_147A"
It is an IR module which does not support WinXP; it supports Vista only. System requirements for the IR Module: Desktop or laptop computer running Windows® Vista OS....
Laptops - When watching TV programs using my MSI XP configured laptop, monitor will show black and white display instead of colored.
Please update driver to version 5.7.1003.0 or latter to fix the problem....
Laptops - The LCD backlight will automatically turn off (dim) under battery mode while playing music using Microsoft Media Player for a while.
Update BIOS V1.05 or newer to resolve this issue....